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Pass4sure CRT-271 dumps
Certification Preparation For Community Cloud Consultants (WI25)
285 Questions
Pass4sure Community-Cloud-Consultant dumps
Salesforce Certified Community Cloud Consultant (WI25)
285 Questions
Sample Questions
Community-Cloud-Consultant Sample Question 1
A. Knowledge Articles for Communities is not enabled
B. View Knowledge Articles has not been checked on the Community Profile
C. Knowledge Articles for Customers is not enabled
D. Customer sharing has not been checked on the Knowledge Article
E. The Articles are being viewed on unsupported mobile devices
ANSWER : D
Community-Cloud-Consultant Sample Question 2
A. Managed Package
B. MetadataAPI
C. Change Set
D. Unmanaged Package
ANSWER : A
Community-Cloud-Consultant Sample Question 3
A. Set the Number of Articles property inside the Page Editor
B. Update Knowledge Settings inside Setup
C. Make sure Top Articles for Topics is enabled in Community Management
D. Add the Top Articles component inside the Community Builder
ANSWER : A
Community-Cloud-Consultant Sample Question 4
A. GitHub
B. LinkedIn
C. Facebook
D. Janrain
E. Google
F. Box
G. Twitter
ANSWER : F
Community-Cloud-Consultant Sample Question 5
A. Community Builder >> Settings > > Analytics Setup
B. Community Builder >> Settings >> Advanced >> Google Analytics Tracking
C. Community Builder >> Settings >> Advanced >> Edit Head Markup
D. Setup Menu >> Google Analytics >> Communities
E. Community Manager >> Settings >> Advanced >> Google Analytics Tracking
ANSWER : B,C
Community-Cloud-Consultant Sample Question 6
A. Enable Read and Write to Reports on the Community Profile
B. Enable the Enhanced Sharing Model
C. Create a Permission Set with Create and Edit reports checked so that you can managewhich users within the Community are able to create Reports
D. Share each Report and Dashboard Folder required with the respectivecommunityprofiles?
E. Ensure that Create and Edit reports in checked on the Community Profile
ANSWER : B
Community-Cloud-Consultant Sample Question 7
A. Custom Fonts
B. Company Logo
C. Accessibility Colours Selection
D. Overlay Colour
E. Header Fonts
ANSWER : B,D,E
Community-Cloud-Consultant Sample Question 8
A. Design and develop an API-level integration with the Survey and electronic signaturepartners and make it available for Community users.
B. Install and configure the non-Lightning Components for surveys and electronicsignatures available from the Partners
C. Install and configure the Community Lightning Components for surveys and electronicsignatures available from the two Partners.
D. Design and develop custom Community Lightning Components for surveys andelectronic signatures.
ANSWER : C
Community-Cloud-Consultant Sample Question 9
A. Enable Guest User access in Communities to support seamless access to Communitiesfrom the Portal
B. Configure Single Sign -on in Salesforce and reuse the federated authenticationproviders in the Community
C. AddSocial -Sign -on to allow users to log in from the Portal without signing into theCommunity
D. Enable Community login support for employees in the Portal configuration
ANSWER : D
Community-Cloud-Consultant Sample Question 10
A. Ompany Branding and a Custom Domain
B. Reputation Points & Levels
C. Frequent Promotions
D. Establish Etiquette Rules
E. Measure Community Success
ANSWER : B,D,E
Community-Cloud-Consultant Sample Question 11
A. Create a custom Lightning component for Reputation and add it to the homepage
B. Configure Reputation points and levels in the Community Management console
C. Enable Reputation in the Community
D. Add the Reputation Leaderboard component to a page in the Community
E. Add a Visualforce Reputation Leaderboard component
ANSWER : B,C
Community-Cloud-Consultant Sample Question 12
A. Create a sharing group for partner accounts under Sharing Settings.
B. Deselect Community User Visibility under Sharing Settings.
C. Update the Internal User record to Private under Sharing Settings.
D. Turn off Portal User Visibility under Sharing Settings.
ANSWER : B
Community-Cloud-Consultant Sample Question 13
A. 10
B. 20
C. 30
D. 50
E. 40
ANSWER : C
Community-Cloud-Consultant Sample Question 14
A. Create public-free web pages and use Community only for authenticated users.
B. Create Force.com sites and update guest user login access.
C. Allow users to access the Community with guest user login credentials.
D. Enable "Public can access the community" checkbox under General Settings inCommunity Builder.
ANSWER : B
Community-Cloud-Consultant Sample Question 15
A. Select the \Run as logged in user option for the dashboards.
B. Select the Channel Manager as the running user for the dashboards.
C. Select the owner of the partner account as the running user for the dashboards.
D. Select the Sales Executive as the running user for the dashboards.
ANSWER : D
Community-Cloud-Consultant Sample Question 16
A. Level 1 = 25, Level 2 = 15, Level 3 = 10
B. Level 1 = 20, Level 2 = 20, Level 3 = 20
C. Level 1 = 10, Level 2 = 15, Level 3= 20
D. Level 1 = 25, Level 2 = 10, Level 3 = 10
E. Level 1 = 35, Level 2 = 10, Level 3 = 15
ANSWER : D
Community-Cloud-Consultant Sample Question 17
A. Allow the users to self -register to the Community
B. Create the users as contacts and enable them as Community users
C. Create the users in Salesforce and add their profile to the Community
D. Add the users to the Community as members
ANSWER : B
Community-Cloud-Consultant Sample Question 18
A. Enable Moderation for the Community to block offensive or inappropriate content.
B. Use moderation rules in the Community to block offensive or inappropriate content.
C. Create Process flows to identify posts with the offensive or inappropriate words andreplace with other content.
D. Write a trigger to identify posts with the offensive or inappropriate words and replacewith other content.
ANSWER : B
Community-Cloud-Consultant Sample Question 19
A. Enable "Public can access the community" checkbox under General Settings inCommunity Builder.
B. Add the Guest User profile to the members in Community Management.
C. Go to the Guest User profile and give to the Visualforce page.
D. Change the org-wide default sharing to Public Full Access.
ANSWER : B
Community-Cloud-Consultant Sample Question 20
A. Select a Customer user record and select the Login option.
B. Choose Login to the Community as a user from the contact record in Salesforce.
C. Select the Community from the App Launcher as an internal user.
D. Log in as a customer to the Community with a Test customer login.
E. Preview the Community as a specific Community user in the preview mode of theCommunity builder.
ANSWER : B,C,D
Community-Cloud-Consultant Sample Question 21
A. Use Reputation for gamification
B. View the Trending Articles
C. Enable ions
D. Optimized for mobile
ANSWER : C,D
Community-Cloud-Consultant Sample Question 22
A. Enable Automatic Sensitive Word Filtering
B. Content Criteria & Rate Rules
C. Member Criteria & Rules
D. Moderation Rules
E. Content Criteria & Content Rules
F. Member Rules
ANSWER : E
Community-Cloud-Consultant Sample Question 23
A. Navigate to the Contact Record and Enable the Contact as a Community User
B. Add the Member Profile to the Community then Enable the relevant Account as aPartner Account and enable the contacts as Partner Community Users
C. Add the Member Profile to the Community
D. Enable the relevant Account as a Partner Account and enable the contacts as PartnerCommunity Users
ANSWER : D
Community-Cloud-Consultant Sample Question 24
A. 4
B. 2
C. 3
D. 1
E. 6
ANSWER : A
Community-Cloud-Consultant Sample Question 25
A. All users with Write access to Cases on their profile are able to see all Cases ownedbyCommunity Members
B. Community users in the same community can see each other, regardless of theorganization-wide defaults.
C. Portal users in the same customer or partner portal account can see each other,regardless of the organization-wide defaults.
D. Community Managers are able to view all Community Users regardless of theorganization-wide defaults
E. Limited information on Community user profiles are publicly accessible e.g. Name,Photo, Reputation Level, Description
ANSWER : C
Community-Cloud-Consultant Sample Question 26
A. Deploying to production automatically enables the community
B. Go into the Community Builder >> Settings and Activate the community
C. Go into the Community Manager >> Administration and Activate the community
D. Go into the Community Manager >> Administration >> Settings and Activate theCommunity
E. The community will automatically activate when you add users to it
ANSWER : D
Community-Cloud-Consultant Sample Question 27
A. Specify font family, style, and weight
B. Apply a colour scheme that is appropriate for the Universal Containers template with thecolour palette
C. Adjust kerning values in a variety of typefaces
D. Usecustom CSS to apply Universal Containers styles
E. Adjust the pixel width of the masthead
ANSWER : B,C,D
Community-Cloud-Consultant Sample Question 28
A. Communities Administrator
B. Setup and Create Portals
C. Manage Community Settings
D. Create and Setup Communities
E. Manage Portals
ANSWER : C
Community-Cloud-Consultant Sample Question 29
A. Create Sharing groups to share users within a distributor. Allow ions, keeping the OWDfor Users as private
B. Create a separate Communityfor each distributor. Allow members to talk within theCommunity and enable the Community user visibility
C. Enable the Portal user visibility and disable the Community user visibility under Sharingsettings. Keep OWD for Users as private for external users
D. Reate a Sharing set to share the users within a distributor in the Community. Allow ions,keeping the OWD for Users as private
ANSWER : C
Community-Cloud-Consultant Sample Question 30
A. Related Topics List
B. Feed Publisher
C. Headline
D. Search Results
E. Home Page Tabs
ANSWER : A,B,D
Community-Cloud-Consultant Sample Question 31
A. Community Sharing Model & Portal Sharing Model
B. Company Sharing Model & Community Sharing Model
C. Internal Sharing Model & External Sharing Model
D. Internal Sharing Model & Portal Sharing Model
E. Partner Sharing Model & Customer Sharing Model
ANSWER : C
Community-Cloud-Consultant Sample Question 32
A. Modify the customer profile to include all Knowledge articles types and fields to helpcustomers view articles without login.
B. Make the article detail page available for unauthenticated access to help customers viewarticles without login.
C. Update the channel for all Knowledgearticles to include Public as a channel to helpcustomers view articles without login.
D. Create custom Community pages with components for Knowledge articles and makethem available for guest user profiles.
ANSWER : C
Community-Cloud-Consultant Sample Question 33
A. Koa
B. Visual Force + Tabs
C. Kookaburra
D. Aloha
E. Napili
ANSWER : B
Community-Cloud-Consultant Sample Question 34
A. Create the users as contacts and enable them as Community users.
B. Allow the users to self -register to the Community.
C. Create the users in Salesforce and add their profile to the Community.
D. Add the users to the Community asmembers.
ANSWER : A
Community-Cloud-Consultant Sample Question 35
A. Build a custom Community page that shows the Knowledge Article and have customfields to capture customer comments.
B. Create a customer survey using custom Lightning components and add it to the home page.
C. Redirect customers to a survey form in an external website that captures theircomments on the Knowledge Article
D. Enable the article voting property on the Article Content component in thearticle detailpage in the Community Builder
ANSWER : B
Community-Cloud-Consultant Sample Question 36
A. Community Settings
B. Community Builder
C. Force.com Sites
D. Site.com Studio
ANSWER : B
Community-Cloud-Consultant Sample Question 37
A. Set the Opportunity tabas the first tab in the selected tabs in Community Management.
B. Configure Opportunity as the default landing page in Community Settings in Setup.
C. Enable the Opportunity page as the landing page on the Community user guide.
D. Set the Opportunity object page as the landing page in the Community Builder.
ANSWER : A
Community-Cloud-Consultant Sample Question 38
A. Kokua
B. Napili
C. Aloha
D. Visualforce + Tabs
E. Koa
ANSWER : A,B,C,E
Community-Cloud-Consultant Sample Question 39
A. Create separate articles without these custom fields for the Customer channel andinclude in the Community
B. Update the customer profile by removing access to these custom fields on all articletypes
C. Override the article detail page with a custom Visualforce page and hide these customfields for customers
D. Modify the article detail page with custom Lightning Components that hide these customfields
ANSWER : B
Community-Cloud-Consultant Sample Question 40
A. Data Categories
B. Topics
C. Chatter Groups
D. Article Groups
E. Knowledge Groups
ANSWER : B
Community-Cloud-Consultant Sample Question 41
A. Partner Community Plus License
B. Service Cloud License
C. Support Community License
D. Customer Community Plus License
ANSWER : D
Community-Cloud-Consultant Sample Question 42
A. Create the article in the Community Management console
B. Publish the Community so the changes take effect
C. Add a Featured Topic in the Community Management console
D. Select the Customer Channel in article setup
ANSWER : B
Community-Cloud-Consultant Sample Question 43
A. Verify that the Navigation Menu in Community Builder has 'Type: Salesforce Object' and'Object Type: Invoices.'
B. Verify that the Navigation Menu in Community Management has 'Type: SalesforceObject' and 'Object Type: Invoices.'
C. Verify that the Invoices tab is under the Selected tab in Community Management
D. Verify that the Invoices tab is under the Selected tab in Community Settings Setup
ANSWER : B