Pass4sure Salesforce Sales-Cloud-Consultant Dumps

Sample Questions

Sales-Cloud-Consultant Sample Question 1

Cloud Kicks has requested a Statement of Work (SOW) that dearly states who will train users on new features and how the training will be delivered. Which two sections of a SOW should the consultant discuss further with Cloud Kicks to meet the requirement? Choose 2 answers 

A. Approach 
B. Scope 
C. Background 
D. Terms and Conditions 

ANSWER : A,B

Sales-Cloud-Consultant Sample Question 2

Sales reps at Cloud Kicks are responsible for creating leads manually and entering relevant details. The marketing department has noticed that some leads are missing important information. What are two functionalities the consultant should apply to ensure that key fields are populated? Choose 2 answers 

A. An assignment rules 
B. A flow 
C. A required field 
D. A validation rules

ANSWER : C,D

Sales-Cloud-Consultant Sample Question 3

Access to opportunities at Cloud kicks should be restricted. Sales users should only have access to two categories of opportunities: opportunities they own, and opportunities that are tied to accounts they own. What are two actions a consultant can take to meet the requirement? Choose 2 answers 

A. Set opportunity access on the role to View All opportunities associated with their accounts.
 B. Set organization-wide defaults for opportunities to Private. 
C. Set Territory Management to grant Read access to opportunities owned by others. 
D. Set organization-wide defaults for opportunities to Public Read-Only. 

ANSWER : A,B

Sales-Cloud-Consultant Sample Question 4

The Cloud Kicks team needs to quickly look up contacts, accounts, and opportunities and easily log calls from their mobile phones. Due to limited coverage in certain geographic areas, the team wants access to customer information while out of the office and when they are without an internet connection. Which two steps should the consultant recommend? Choose 2 answers 

A. Enable Salesforce Inbox.
 B. Enable caching and Offline Edit. 
C. Enable Mobile SDK. 
D. Download the Salesforce mobile app. 

ANSWER : B,D

Sales-Cloud-Consultant Sample Question 5

Cloud Kicks (CK) wants to migrate a data file containing 8,000 leads from a legacy system into Salesforce. Many of the lead owners have left the company, so CK wants to populate the Lead Owner field for these records using the active assignment rule. Which two tools should a consultant recommend to meet the requirement? Choose 2 answers 

A. Data Import Wizard 
B. Data Loader 

ANSWER : A,B

Sales-Cloud-Consultant Sample Question 6

Norther Trail Outfitters wants to migrate its Territory Management to a new structure for the upcoming fiscal year, What are two aspects a consultant should consider for this migration? Choose 2 answers 

A. Access to a territory model is controlled through profiles or permission sets. 
B. Territories can inherit assignment rules from other territories higher in the model. 
C. Only one territory model can be active at any given time. 
D. Territory user assignments are migrated to the new model. 

ANSWER : A,C

Sales-Cloud-Consultant Sample Question 7

Universal Containers wants to minimize the need for sales reps to manually create meetings and events that are stored on their calendars. Which two Einstein Activity Capture (EAC) capabilities should the consultant consider? Choose 2 answers 

A. EAC a two-way sync for events and contacts. 
B. EAC events are unable to be synched with contacts and leads. 
C. EAC adds events to the activity timeline for custom objects. 
D. EAC supports emails, events, and contacts. 

ANSWER : A,D

Sales-Cloud-Consultant Sample Question 8

Cloud Kicks (CK) has just completed its initial Sales Cloud implementation. The leadership team at CK wants to improve the rate of user adoption, What should the consultant recommend? 

A. Add an Approvals process to the Opportunity object to enforce data standards. 
B. Conduct a requirements workshop to gather user stories. 
C. Create a report to track the login rate over the last 7 days. 
D. Create a Slack channel to gather and discuss feedback from users. 

ANSWER : C

Sales-Cloud-Consultant Sample Question 9

Cloud Kicks wants to enable representatives to view the individual team member's split percentage, where the split percentage is less than 100% of the revenue amount. Which attribution method should the consultant recommend?

 A. Opportunity Percent field 
B. Opportunity Overlay Split 
C. Opportunity Currency field 
D. Opportunity Revenue Split 

ANSWER : A

Sales-Cloud-Consultant Sample Question 10

Cloud Kicks has a complicated sales process. Sales reps often have difficulty deciding when to move opportunities through various stages. Which solution should the consultant recommend? 

A. Use automation to send emails to sales reps with Guidance for Success 
B. Configure a dashboard that shows opportunities that have remained in the same stage for 30 days 
C. Activate Path and add up to five key fields and Guidance for Success 
D. Advise sales reps to collaborate on Slack to move opportunities along the pipeline. 

ANSWER : C

Sales-Cloud-Consultant Sample Question 11

The sales team at Cloud Kicks has been late meeting deadlines on a specific project and has missed multiple project meetings. What should the consultant recommend to the project manager? 

A. Revisit the communication plan and set up more frequent check-ins. 

ANSWER : A

Sales-Cloud-Consultant Sample Question 12

Universal Containers has hired a new employee for the Global Sales Leadership team. The employee is intere in fostering friendly competition between account executives, with emphasis on reinforcing activities that dm sales. Historically, for every four prospect meetings held, one sale was generated. Which action would help support the sales teams? 

A. Create subscription reports to send daily prospect meetings planned to the Assigned user for those events. 
B. Show a leaderboard on the regional sales dashboards highlighting the account executives who have created the most opportunities. 
C. Show a leaderboard on the regional sales dashboards highlighting account executives who have held the most prospect meetings. 
D. Create a dashboard that displays the most sales dosed by region using charts to show sale: green and lost opportunities in red. 

ANSWER : B

Sales-Cloud-Consultant Sample Question 13

Sales reps at Cloud Kicks (CK) often receive important customer emails they want to record as activities related to contacts in Salesforce. CK has Office 365, as well as a policy that prevents users from installing anything directly on their computers. Which solution should a consultant recommend meeting this requirement? 

A. Salesforce for Outlook 
B. Salesforce Console for Sales 
C. Einstein Activity Capture 
D. Lightning Console for Sales 

ANSWER : C

Sales-Cloud-Consultant Sample Question 14

A consultant has conducted Discovery sessions with Cloud Kicks stakeholders and is ready to start gathering user cases for Sales Processes. Which two groups should provide content for the use cases? Choose 2 answers 

A. Sales reps 
B. Executives 
C. Finance team 
D. Sales operations 

ANSWER : A,D

Sales-Cloud-Consultant Sample Question 15

After completing a successful Sales Cloud rollout to a new business unit at Universal Containers, sales forecasting within Salesforce is inaccurate. Upon closer inspection, some opportunities appear in the incorrect forecast category. How should a consultant troubleshoot this issue efficiently? 

A. Write a conditional validation rule on the Forecast Category field.
 B. Make the Forecast Category a required field on relevant Opportunity page layouts. 
C. Create a report to determine the number of opportunities in each forecast category. 
D. Verify the Stage to Forecast Category Mappings on the Opportunity object 

ANSWER : D

Sales-Cloud-Consultant Sample Question 16

The Cloud Kicks team has made a correction in a sandbox environment that needs to be deployed to production as soon as possible. The sandbox and production environments are on two different versions of Salesforce. The fix requires functionality in the sandbox version. Which action should the consultant recommend? 

A. Deploy from version control before the Salesforce Platform upgrade window. 
B. Deploy changes from the sandbox to production this weekend. 
C. Deploy the changes from the sandbox to production once both environments are on the same version. 
D. Deploy the changes from me sandbox to production concurrently with the Salesforce Platform upgrade. 

ANSWER : A

Sales-Cloud-Consultant Sample Question 17

Cloud Kicks wants to send a notification to sales reps when their opportunities remain open past the close date. Which two solutions should the consultant recommend to meet the requirement? Choose 2 answers 

A. Add sales reps to the Opportunity Team.
 B. Instruct sales reps to follow their opportunities. 
C. Enable Einstein Opportunity Insights. 
D. Use Flow with a scheduled action and an email alert.

ANSWER : C,D

Sales-Cloud-Consultant Sample Question 18

A couple of users at Cloud Kicks (CK) own more than 10,000 records. The CK admin has noticed that making changes to the sharing model is taking increasingly more time. What are two solutions the consultant should implement to resolve the Issue? Choose 2 answers 

A. Move the users to the top of the role hierarchy. 
B. Move the users to the bottom of the role hierarchy. 
C. Mass transfer the records to another role in the role hierarchy. 
D. Remove the users from the role hierarchy. 

ANSWER : A,C

Sales-Cloud-Consultant Sample Question 19

The Universal Containers management team wants to help sales reps determine the nght time to contact prospects. What should the consultant recommend to meet the requirement? 

A. Implement Sales Dialer and begin cold calling leads to request availability. 
B. Create a formula field to determine the prospects time zone. 
C. Configure Einstein Lead Scoring to determine the best time to make contact. 
D. Enable Email Tracking with reporting and activity timeline. 

ANSWER : D

Sales-Cloud-Consultant Sample Question 20

The sales managers at Universal Containers (UC) believe that many of the sales reps' deals that are being lost to competitors are getting less attention than deals that are won. What should a consultant build so management can assess whether its belief is correct and monitor it going forward? 

A. Create formula fields on Opportunity and Activity. 
B. Install an AppExchange app for tracking Lead conversion. 
C. Build a report on Opportunities and Activities. 
D. Build a report on Leads and Activities. 

ANSWER : D

Sales-Cloud-Consultant Sample Question 21

The Discovery phase with Cloud Kicks (CK) has just ended. CK wants a visual way to see how the new processes will work. CK's process is complex and requires multiple slides. What should the consultant design to give CK this high-level view? 

A. SIPOC Map 
B. Value Stream Map 
C. Capability Model 
D. Universal Process Notation 

ANSWER : C

Sales-Cloud-Consultant Sample Question 22

Cloud Kicks is in the process of implementing Salesforce for its sales teams. Senior management has concerns about adoption. What should a consultant recommend to encourage adoption?

 A. Establish goals and key metrics. 
B. Give users access to a Sandbox environment. 
C. Define the sales process. 
D. Plan a first release with minimum features 

ANSWER : A

Sales-Cloud-Consultant Sample Question 23

During a Discovery session at Cloud Kicks, a topic is highlighted that How should the consultant proceed? 

A. Conduct another Discovery session.
 B. Define and submit a change order for the new items. 
C. Revise the timeline for the new items. 
D. Continue work because it is covered by the warranty. 

ANSWER : B

Sales-Cloud-Consultant Sample Question 24

Cloud Kicks (CK) recently finished a redeployment of is Lightning pages. CK users report that Lightning pages are loading slowly CK management wants to consider the impact this has on adoption. Which two toots should the consultant recommend that CK use to evaluate lightning pages? Choose 2 answers 

A. Guidance for App Butter 
B. Lightning usage App 
C. Performance Analysis for App Builder 
D. Real-Time Event Monitoring 

ANSWER : B,C

Sales-Cloud-Consultant Sample Question 25

Good Kicks has the goal of generating high-quality leads by implementing Sales Cloud. Which metrics should the consultant analyze to determine the success of this goal? 

A. Total number of Leads created by a Sales Rep 
B. Lead to Opportunity Conversion Rate 
C. Lead to Quote Conversion Rate 
D. Total number of Leads by source 

ANSWER : B

Sales-Cloud-Consultant Sample Question 26

Universal Containers (UC) wants to make it easier for sales reps to log their customer interactions, such as emails and events, directly from their email and calender applications. UC wants to report on these activities in Salesforce. Which two actions should the consultant recommend? Choose 2 answers 

A. Implement Inbox to sync Outlook or Gmail calender events. 
B. Log emails with records in Salesforce from Outlook or Gmail. 

ANSWER : A,B

Sales-Cloud-Consultant Sample Question 27

A consultant is beginning a new project with Cloud Kicks to implement collaborative forecasting. What should the consultant use to gather requirements using an Agile methodology? 

A. Linear process 
B. Quip spreadsheet 
C. User stories 
D. Forecast hierarchy 

ANSWER : D

Sales-Cloud-Consultant Sample Question 28

Cloud Kicks has decided to implement Sales Cloud Einstein. After setting up Sales Cloud Einstein, a consultant finds some of the features are not enabled. What are two steps the consultant can take to troubleshoot the issue? Choose 2 answers

 A. Check Sales Cloud Einstein permission set assignments. 
B. Validate the Connected App Details.
 C. Verify Integration User Profile Details 
D. Reconfigure the Einstein Lead Scoring app.

ANSWER : B,C

Sales-Cloud-Consultant Sample Question 29

Cloud Kicks has organization-wide defaults set to Private for Account. With the rollout of Opportunity Teams, what should a consultant consider

A. The Opportunity will be implicitly Write for the team, 
B. Opportunity should be set to Public Read/Write first. 
C. Account should be set to Public Read first. 
D. The Opportunity's Account will be implicitly Read for the team. 

ANSWER : D