Pass4sure Salesforce Salesforce-Slack-Administrator Dumps

Sample Questions

Salesforce-Slack-Administrator Sample Question 1

Tracy works on a marketing team and needs to collaborate with a marketing vendor for a new project being planned in various channels. To ensure the project is not delayed, Tracy must approve the new member invitations. Which statement is true about roles in this scenario?

A. Tracy should use the Admin role for the workspace invite and to approve new members, and she should use the Single-Channel Guest role for the marketing vendor.
B. Tracy should use the Admin role for the workspace invite and to approve new members, and she should use the Multi-Channel Guest role for the marketing vendor.
C. Tracy should use the Member role for the workspace invite and to approve new members, and she should use the Multi-Channel Guest role for the marketing vendor.
D. Tracy should use the Member role for the workspace invite and to approve new members, and she should use the Single-Channel Guest role for the marketing vendor.

ANSWER : A

Salesforce-Slack-Administrator Sample Question 2

Which of the following would most make your company a good candidate to use Slack’s Enterprise Key Management (EKM)?

A. Your company’s employees primarily use unsecured mobile devices to access Slack.
B. Your company frequently shares personally identifiable information (PII).
C. You use Azure for all of your key management.
D. Your company is in the public sector.

ANSWER : A

Salesforce-Slack-Administrator Sample Question 3

A. A service representative is troubleshooting a time-sensitive issue in channel with their tier support team.
B. project manager is showing their work to the rest of their project team and asking for feedback before the end of the week.
C. A manager schedules time to thoroughly review a product release with their team.
D. A manager is actively brainstorming with the leadership team on new department initiatives.

ANSWER : B

Salesforce-Slack-Administrator Sample Question 4

Large Inc is launching Enterprise Grid. They have decided to create a workspace for each line of business, and one workspace for social channels. Members are assigned to two workspaces, but are allowed to join other workspaces if they want to. What is the main benefit of this Grid design?

A. Workspace Administration efforts can be distributed to representatives from each line of business who know the needs of their business unit best.
B. Members experience less context switching when they are given the chance to access several workspaces.
C. There is no added benefit to this Grid design because the Workspace Admin and member experience is the same regardless of how many workspaces you create.
D. Workspace Administration is centralized and therefore presents less of an opportunity for breaches in org- wide policy and process decisions.

ANSWER : A

Salesforce-Slack-Administrator Sample Question 5

You're a Slack admin at a nonprofit organization. You need to add a new workspace to your Slack Enterprise Grid. This workspace needs to support the fundraising efforts of the development team. It should be a place for the team to collaborate on upcoming campaigns, events, and conduct retrospectives on past efforts. You can't devote significant admin energy to managing this workspace, and most members of your org participate in fundraising efforts in some capacity. What visibility setting should you select for this new workspace? (Select the best answer.)

A. Open
B. Invite Only
C. By Request
D. Hidden

ANSWER : A

Salesforce-Slack-Administrator Sample Question 6

You're a Primary Org Owner of a bank's Slack Enterprise Grid plan. Your company is in the process of rolling out Slack to customer service employees in all its contact centers. While employees have been instructed to never share sensitive information such as bank account or credit card numbers in Slack, your compliance team is concerned that members may accidentally do so. What recommendation should you make to your compliance team to prevent the exposure of this information in Slack?

A. Install an eDiscovery app to log all message content in the channel, and maintain a record of all sensitive content shared.
B. Integrate with a Data Loss Protection (DLP) provider to remove sensitive data shared in Slack.
C. Build a bot Chat will message members and ask them to remove sensitive customer data in the event that it is shared.
D. Designate one admin per channel to monitor and report sensitive data to the compliance team.

ANSWER : B

Salesforce-Slack-Administrator Sample Question 7

You're upgrading your organization to Slack Enterprise Grid. You want to be thoughtful about the channel and workspace strategy that will best facilitate collaboration across your company. What should you do before finalizing your design?

A. Migrate existing workspaces into your Enterprise Grid org so that employees can familiarize themselves with its features as you plan the design.
B. Survey a selection of end users to determine whether existing knowledge networks are already in place.
C. Review the technical requirements for your single sign-on (SSO system to ensure it is compatible with Slack.
D. Develop a Champions Network of interested users to help share the design with others.

ANSWER : B

Salesforce-Slack-Administrator Sample Question 8

You're an admin in your organization's external workspace, which is used primarily for Slack Connect conversations. Recently, you received several complaints about inappropriate messages posted by a user at another organization. The user has posting permission only, and their messages are in clear violation of your Codes of Conduct. Which step should you take to eliminate inappropriate messages from this user moving forward?

A. Disconnect all shared connection points with the offensive user's organization using the Connections menu.
B. Remove the user from all of their channels in bulk using the External People menu.
C. Mute the offensive user in each of the channels where they have membership using the channel Settings menu.
D. Encourage users who reported the messages to use the /leave slash command in each conversation with the offensive user.

ANSWER : C

Salesforce-Slack-Administrator Sample Question 9

Your team is planning to upgrade from the Pro plan to the Business+ plan. The current implementation team, including admins, is working on drafting a vision for Slack to match the new season of working in Slack inspired by the upgrade. As an admin, you're most concerned with how this statement can support end users. What is the strongest benefit a vision statement provides for end users?

A. A user will understand the purpose of using Slack for their work in a new shared way.
B. A user will learn several Slack channels they should join.
C. A user will be able to describe their permissions compared to admin permissions.
D. A user will know about newly released features.

ANSWER : A

Salesforce-Slack-Administrator Sample Question 10

A few months ago, a team of developers at Blue Inc identified a new issue during testing and created a public channel called #bug-cricket to communicate about the issue. After some casual conversation back and forth in the channel, the team discovered that a problem with the old architecture caused this bug. They may need to reference the history in the future. Of note, there has not been any new activity in #bug-cricket for months, and the bug case has been closed. What should the team do with #bug-cricket?

A. Convert the channel to private, and then archive it; members of the channel will retain access to the files.
B. Archive the public channel; anyone can still browse the conversation history in Slack, and messages will appear in search results.
C. Delete the channel; messages from a deleted channel are still available via search.
D. Remove all members from the channel, and then archive it; this way, members can find messages via search but will not be able to browse the channel history itself.

ANSWER : B

Salesforce-Slack-Administrator Sample Question 11

Your organization is on the Slack Enterprise Grid plan. Which action can be performed by an Org Owner but not a Workspace Owner? (Select the best answer.)

A. Set message retention policies.
B. Reset all members' passwords.
C. Manage single sign-on (SSO) settings.
D. Turn on approved apps.

ANSWER : C

Salesforce-Slack-Administrator Sample Question 12

You're the Primary Org Owner at a company with a large Slack Enterprise Grid org comprised of 10 workspaces. Each of these workspaces represents one of the company's individual business units. As the Primary Org Owner, you're focused on the administration of Slack rather than the business operations of each of the 10 units. Each business unit uses Slack differently. How should you delegate responsibilities to best reflect the company's operating model?

A. Delegate a Workspace Admin from each business unit to handle everyday tasks, such as member requests.
B. Delegate an Org Admin from each business unit to handle everyday tasks, such as member requests
C. Create a multi-workspace channel for selected members to manage all admin requests for the organization.
D. Delegate an org Owner from each business to handle everyday tasks, such as member requests.

ANSWER : A

Salesforce-Slack-Administrator Sample Question 13

A user with a claimed email domain tries to create a new workspace. The user is redirected to the Enterprise Grid org's workspace directory and is asked to join an existing workspace or contact the Grid Org Owners for more details. True or False: Claiming relevant domains for your Enterprise ensures that all workspaces are subject to the organization’s Grid policies, such as message retention, SSO/security settings, and eDiscovery/archiving.

A. True
B. False

ANSWER : B

Salesforce-Slack-Administrator Sample Question 14

Clint is a Workspace Owner on the Sales Workspace, and his organization is on Slack's Enterprise Grid plan. Clint cannot find the option to make the #announcement-sales multi-workspace channel available to all Workspaces in the Org. Who can give Clint multi-workspace channel permissions?

A. Org Owners and Org Admins decide who can manage multi-workspace channels in this situation.
B. Only Org Owners can manage multi-workspace channels.
C. The Sales Workspace Primary Owner can give multi-workspace channel permissions to Clint.
D. A Workspace Owner, who already has multi-workspace channel permissions, can give them to Clint.

ANSWER : A

Salesforce-Slack-Administrator Sample Question 15

In which two scenarios would SCIM provisioning be the best method of adding users to a workspace? (Select the TWO best answers.)

A. Your delivery company has multiple workspaces in its Slack Enterprise Grid plan for each of its subsidiaries, and you need to be able to assign users to specific workspaces.
B. Your pet food company works closely with a packaging supplier, and you want all employees of the companies to communicate seamlessly in Slack.
C. You need to preserve all users' apps and integrations (bot users, slash commands, incoming webhooks, etc.) when they are deprovisioned.
D. You are the Slack admin for a multinational networking corporation and want users to have Slack accounts only if they plan to use the accounts.
E. Your environmental services company plans to launch Slack to all employees In a single day and sunset its former communication platform.

ANSWER : A,B

Salesforce-Slack-Administrator Sample Question 16

You are a Slack admin and you have just implemented Enterprise Key Management (EKM) to add an extra layer of protection within your Enterprise Grid. In which situation would it be most appropriate to revoke the key?

A. When a Multi-Channel Guest is Invited into one of the company s workspaces.
B. When working with contractors in a Slack Connect channel.
C. When sensitive information is placed in the incorrect channel and shared with other users.

ANSWER : C

Salesforce-Slack-Administrator Sample Question 17

You are a Workspace Admin in your organization's Slack Pro instance. Your colleague notifies you that a user who was recently terminated is still active on Slack and causing a disturbance in the #general channel. Usually employees who are terminated are automatically deprovisioned in Slack through the SCIM API. After investigating, you discover that your identity provider (IdP), Okta, is down. Which immediate steps should you take to address the issue?

A. Change the member's email to a dummy email and perform a force loo out so they will not be able to log back in.
B. Temporarily make the ^general channel read-only, delete the offensive messages left by the member, and reach out to the member s previous manager asking them to intervene until the issue with Okta is resolved.
C. Deactivate the member's account in Slack settings, and ask the Human Resources (HR) team to notify you of any other employee updates until Okta is working again.
D. Ask your IT team and Primary Org Owner to contact both Okta and Slack customer service right away to address the technical issue.

ANSWER : D

Salesforce-Slack-Administrator Sample Question 18

Camdin is a Workspace Owner whose last day with the company is Friday, April 1st. Cortez, a fellow Workspace Owner, plans to deactivate Camdin’s account at the end of that day. What will happen?

A. The account will be deactivated; Camdin will be signed out immediately and will not be able to log back in.
B. The account will change to "Inactive"; after 72 hours, Camdin will lose access to Slack.
C. Cortez will not be able to deactivate the account; he will need to ask a Workspace Admin to deactivate it for him.
D. Cortez will not be able to deactivate Camdin’s account; only the Primary Owner can deactivate a Workspace Owner.

ANSWER : C

Salesforce-Slack-Administrator Sample Question 19

You're a Workspace Admin at a real estate technology company. Your HR team asks you to simplify how new hires request access to the tools they need. This onboarding step is currently done manually. Every week, the HR team sends individual emails to each new employee with guidance on how to request access to different tools. Employees are then required to follow up in an email to the IT support team, sometimes requiring back and forth dialogue, until your IT team has the required information to complete each request. Given all new hires have access to Slack pre-onboarding, which two Slack features would you recommend to improve these processes? (Select the TWO best answers.)

A. Use Workflow Builder to automatically send instructions on how to request access to new tools when new employees join the default #general channel.
B. Invite each new employee as a Single-Channel Guest before they join, to give them more advance time to submit tool access requests.
C. Use Workflow Builder to automatically post instructions on how to request access to new tools in the default #general channel once per week.
D. Use Workflow Builder to create a form for tool access requests, to simplify data collection and reduce wasted time going back and forth in email.

ANSWER : A,D

Salesforce-Slack-Administrator Sample Question 20

Large Inc. is a consumer goods company that uses the Slack Enterprise Grid org. Large Inc.'s Human Resources (HR) director is looking to streamline how they. 1. Share department-specific policies, and 2. Handle sensitive questions hiring managers may have regarding recruiting and candidate offers. Each department has its own separate Enterprise Grid workspaces. For example, Sales hiring managers belong to the Sales workspace and are unlikely to be members of the other workspaces. How should the HR director use Slack for this use case? (Select the best answer.)

A. Create a multi-workspace public channel for each department, and add the hiring managers to the appropriate channel.
B. Create a multi-workspace private channel for each department, and add the hiring managers to the appropriate channel.
C. Create a private channel in the HR workspace, and add the departmental hiring managers to that channel.
D. Create a separate hiring manager group direct messages (group OMs) for each Department.

ANSWER : B

Salesforce-Slack-Administrator Sample Question 21

You're a Workspace Owner for your company's new Slack Business+ workspace. You're working with your organization's security team to launch Slack globally. To maximize the value received from Slack, you want members to integrate Slack with their daily productivity apps from the first day. What should you do to enable this activity?

A. Pre-approve daily productivity apps, and restrict apps that security has already deemed too risky.
B. Use an Admin API to manage and approve apps automatically.
C. Turn on ape approvals, and have users individually request to install each app.
D. Pre approve dally productivity apps, and restrict apps that are not commonly used.

ANSWER : B

Salesforce-Slack-Administrator Sample Question 22

Your organization is in the process of determining its Slack Enterprise Grid design. The latest draft proposal is a multi-workspace design that includes: -focused workspaces for each of the organization's major business functions • a Global (welcome workspace) and Social workspace where all organization members will be added. • The organization also has a number of ongoing partner projects. There are plans to add workspaces for each major partner to ensure streamlined and secure external collaboration. The organization also has a number of ongoing partner projects. There are plans to add workspaces for each major partner to ensure streamlined and secure extern. collaboration. The admin team has also been well-trained and staffed to support all org and workspacelevel admin roles. You need to evaluate the current proposal and communicate potential issues to the team leading the Enterprise Grid design and launch. What is the most relevant issue to communicate to the team about the challenges of the current proposal?

A. It has high risk of notification and message noice compared to a single workspace design.
B. It presents issues from a Slack Connect security perspective.
C. It presents challenges from both admin control and user management perspectives.
D. It create challenges related to context switch and scalability in your Enterprise Grid.

ANSWER : C

Salesforce-Slack-Administrator Sample Question 23

What are the main benefits of Workflow Builder? (Choose all that apply.)

A. It supports integration with various third-party apps for easy data transfer between services.
B. Non-developers can easily automate business processes.
C. Templates are available for download.
D. Developers and engineers can easily automate efficiencies in their development.

ANSWER : C,D

Salesforce-Slack-Administrator Sample Question 24

You're the Primary Org Owner of your org's Slack Enterprise Grid instance. Your Slack instance is comprised of a Global workspace and six additional workspaces aligned to each business unit. Your organization's Chief Product Officer (CPO) is looking for an asynchronous way to share and demo a major product release to the entire company. What is the most efficient way for the CPO to accomplish this? (Select the best answer.)

A. Record a Slack Clip in an org-wide announcements channel to screen-share, and present the new product release.
B. Record a demo outside of Slack and import the file into a multi-workspace channel
C. Start a Huddle in an org-wide announcements channel to screen-share, and present the new product release.
D. Create a public channel in the Product & Engineering workspace for everyone to join and share the new product release announcement in channel.

ANSWER : A

Salesforce-Slack-Administrator Sample Question 25

How many integrations can be installed on a workspace on the Standard plan?

A. 25 integrations
B. 10 integrations
C. Unlimited
D. 5 integrations

ANSWER : C

Salesforce-Slack-Administrator Sample Question 26

A bank must archive all communications for several years due to a new government regulation. Your compliance department wants to understand how best to meet these requirements for Slack Which feature should you leverage to meet these regulatory requirements (Select the best answer.)

A. Data Loss Prevention (OLP)
B. Mobile Device Management (MDM)
C. Enterprise Key Management (EKM)
D. eDiscovery

ANSWER : D

Salesforce-Slack-Administrator Sample Question 27

You're an Org Admin for a company with only one Slack workspace. A teammate will be starting a new, complex project and requests a new workspace. Which action should you take first before creating a new workspace? (Select the best answer.)

A. Confirm the channel naming conventions they might use.
B. Identify the tools the project team plans to use to track their progress.
C. Ensure you have an available resource to serve as a Workspace Admin.
D. Determine if the project team is using Slack workflow's automate processes.

ANSWER : A

Salesforce-Slack-Administrator Sample Question 28

Jorge is starting an Employee Resource Group for volunteers at his company to collaborate from across different business units. This group requires a workspace that is visible to all members of his organization, so that they can volunteer to join and follow the group’s progress. However, the group’s leaders want the rights to approve any members before they join. Which access level should Jorge set for this workspace?

A. Open
B. Invite Only
C. By Request
D. Hidden

ANSWER : B

Salesforce-Slack-Administrator Sample Question 29

You're an Org Admin working on your Slack Enterprise Grid design. You expect a high volume of new workspace requests, and all requests will require admin review. What should you do to manage this process? (Select the best answer.)

A. Allow all users to request new workspaces, and route the requests into an admin channel where admins can action the requests as a team.
B. Allow all users to request new workspaces, and manually route requests to the correct admin via direct message (DM).
C. Turn off the workspace request process, and create a private channel. Only add members who you want to request new workspaces.
D. Turn off the workspace request process, and require users to direct message (DM) their workspace admin

ANSWER : B

Salesforce-Slack-Administrator Sample Question 30

You re an Org Owner at a financial company and administer 20 workspaces on a Slack Enterprise Grid plan. Your company is concerned about staying in compliance with government-mandated regulatory requirements across all communication tools What is the first step you should take to ensure that communications remain compliant for

A. Meet with your compliance and legal teams to set policies for Slack at your company.
B. Promote a member of your compliance team to Org Owner.
C. Implement a 24-hour retention policy in Slack to ensure that sensitive communications arc removed within a day.
D. Implement eDiscovery within Slack to ensure that all communications arc archived.

ANSWER : A