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Exam Name:
Salesforce Certified Associate Exam (SP25)
Exam Code:
Salesforce-Associate
Questions:
122
Update Date
Jul 07, 2025
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Pass4sure Salesforce-Associate dumps

Salesforce Certified Associate Exam (SP25)

Sample Questions


Salesforce-Associate Sample Question 1


Which Salesforce role should help companies increase campaign effectiveness, reengage inactive customers, and grow their customer base?

A. Consultant
B. Marketer
C. Designer


ANSWER : A



Salesforce-Associate Sample Question 2


An insurance call center is experiencing increased policy support calls whichhas led to long
wait times and disappointed customers.
Which cloud will decrease the number of incoming calls, empower customers, and increase
satisfaction?

A. CRM Analytics
B. Experience
C. Cloud Sales Cloud


ANSWER : B



Salesforce-Associate Sample Question 3


Get CloudyConsulting (GCC) needs an environment to onboard new hires as well as develop, implement, and test new requirements. Which type of environment should OCC use?

A. Sandbox
B. Production
C. Trailhead Playgroun


ANSWER : A



Salesforce-Associate Sample Question 4


An employee at Get Consulting recently changed their name and received a new username.
Where should these changesbe updated?

A. Contact Record page
B. User Record page from Setup
C. User profile page


ANSWER : B



Salesforce-Associate Sample Question 5


Get Cloudy Consulting'^ dashboard shows all of the company's key performance indicators
(KPls) in one view. The company's Salesforce associate is asked to add functionality that
allows the dashboard to show all the same KPls for eachof the regions.
How should the associate add this functionality?

A. Create new dashboards for each region.
B. Add a Region filter to the dashboard.
C. Use an analytics package from the AppExchange.


ANSWER : B



Salesforce-Associate Sample Question 6


Get Cloudy Consulting gets 90% of its leads from trade shows. Sales reps create many
lead records during these events, but they often forget to change the Lead Source field to
Trade Show*.
What approach would improve data integrity for the Lead Source field'

A. Create a validation rule requiring the Lead Source field to equal Trade Show'.
B. Make an assignment rule named Trade Show’ to only assign leads to sales reps.
C. Set the default value of the Lead Source field to Trade Show’.


ANSWER : A



Salesforce-Associate Sample Question 7


A Salesforce associate is looking at a custom Contact list view and wants to show more
information from the record.
What shouldthey do to add the missing key columns?

A. Edit list filters
B. Select Fields to Display
C. Edit sharing settings


ANSWER : B



Salesforce-Associate Sample Question 8


Where should field dependencies for an object be reviewed?

A. Object Manager
B. Profiles
C. App Builder


ANSWER : A



Salesforce-Associate Sample Question 9


Get Cloudy Consulting plans to implement Agentforce to enhance their sales team's efficiency. Which activity does Agentforce support?

A. Scheduling meetings with leads
B. Prioritizing sales activities based on lead conversion likelihood
C. Automating emails to leads at pre-defined times


ANSWER : B



Salesforce-Associate Sample Question 10


A sales rep at Get Cloudy Consulting asks the new Salesforce associate to give them a report showing all the active accounts for the sales rep's territory. Where should the associate go to create a new report for Accounts?

A. Setup
B. Accounts tab
C. Reports tab


ANSWER : C



Salesforce-Associate Sample Question 11


A Salesforce associate wants to learn more about converting Leads to Contacts. They enjoy learning in an asynchronous, gamified way. Which resource should they use?

A. Salesforce Help
B. Trailblazer Community
C. Trailhead


ANSWER : C



Salesforce-Associate Sample Question 12


Where can a Salesforce associate find information that provides a view of interactions with a contact?

A. Activity Timeline
B. Details Tab
C. Contact History


ANSWER : A



Salesforce-Associate Sample Question 13


Get Cloudy Consulting (GCC) wants the ability to: * Send a predefined sequence of scheduled messages to prospective customers. * Track messages that get the best open and response rates. *Send customized messages to existing customers information them for new products and discounts. Which Salesforce cloud solution allows GCC to meet these requirements?

A. Sales Cloud
B. Marketing Cloud
C. Service Cloud


ANSWER : B



Salesforce-Associate Sample Question 14


An organization wants to implement Salesforce into its business model. The requirements include: • Operations management • Program management • Grantmaking • Fundraising • Marketing • Engagement Which cloud is preconfigured to handle all of these requirements7

A. Analytics
B. Experience
C. Nonprofit


ANSWER : C



Salesforce-Associate Sample Question 15


Get Cloudy Consulting wants to group its contacts by Region for reporting. What data type should the Salesforce associate recommend for this new Region field?

A. Multi-select picklist
B. Picklist
C. Text


ANSWER : B



Salesforce-Associate Sample Question 16


Get Cloudy Consulting (GCC) is currently tracking forecasting and revenue data in a spreadsheet and wants migrate this data to Salesforce. Which solution should GCC consider?

A. Marketing Cloud
B. CRM Analytics
C. Sales Cloud


ANSWER : C



Salesforce-Associate Sample Question 17


Get Cloudy Consulting wants to implement AI Agents to assist with customer service. Where can Agents be deployed?

A. Queues
B. Chatter
C. Slack


ANSWER : C



Salesforce-Associate Sample Question 18


A salesforce associate wants to retrieve a record for a business but only remembers a portion of the business name. Using the fewest clicks, how should the associate search the account records for the desired business?

A. The global Search box
B. A list view of all accounts
C. A report of all accounts


ANSWER : A



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