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Exam Name:
Avaya Midsize Solution Design Exam
Exam Code:
37820X
Questions:
65
Update Date
Mar 21, 2025
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Pass4sure 37820X dumps

Avaya Midsize Solution Design Exam

Sample Questions


37820X Sample Question 1


Which agent application uses the Communication Control Toolkit (CCT) function in Avaya
Contact Center Select (ACCS)?

A. one-X® Agent
B. Avaya Communicator
C. Avaya Agent Desktop
D. Agent Desktop Display


ANSWER : B



37820X Sample Question 2


Refer to the Scenario: H&H Tick.

Based on the H&H Ticket scenario, which in Border Controller for Enterprise (SBCE)
deployment would you recommend to provide secure, resilient SIP communications for
Internal and mobile/remote representatives?

A. A high availability deployment on three Dell servers
B. A high availability deployment on two Dell servers
C. A high availability deployment on two Portwell Cad servers
D. A virtualized high availability Hyper-V deployment


ANSWER : C



37820X Sample Question 3


A customer wants the helpful tool that Is available to create marketing surveys In Avaya
Contact Center Select (ACCS).
Which component Is used to create surveys In ACCS?

A. Outbound Campaign Management Tool
B. Proactive Outreach Manager
C. Communication Control Toolkit
D. Orchestration Designer


ANSWER : A



37820X Sample Question 4


Currently a customer has an IP500 V2 Preferred Edition deployment with SIP trunks at
their office, but they plan to have 10 employees for tech support to work remotely within the
next month. All 10 employees must be able to access their extension simultaneously. They
ask you If the IP Office™ has built-in functionality for this and whether that Is sufficient from
a security perspective.
Which solution would satisfy the customer's need for remote employees and security, and
which additional licensing (if any) is required?

A. An SBCE Is recommended and deployed with the IP Office. The customer also needs10 Standard Licenses for the remote workers.
B. The IP Office has a built-in SBC and firewall and It is sufficient for security. Thecustomer also needs 10 Teleworker licenses,
C. An SBCE is recommended and deployed with the IP Office. The customer also needs10 Standard and Advanced Licenses for the remote workers.
D. The IP Office has a built-in SBC, and it is sufficient for security. The customer alsoneeds 10 Teleworker licenses.


ANSWER : A



37820X Sample Question 5


With Avaya Equinox® Meetings online is the maximum number of participants for a
Preferred VMR?

A. 50 participants
B. 25 participants
C. 100 participants
D. 500 participants


ANSWER : A



37820X Sample Question 6


You are speaking with a customer who has a large multi-site enterprise, and limited IT staff
to support a new communications system. They like the idea of housing the primary call
control in a reliable data center, but do not have such an environment. In their business
today. Local survivability is critical as reliable communications is a core function of their
business.
Based on these factors, which IP Office™ deployment model would meet the customer
requirements?

A. Private Cloud
B. Public Cloud
C. Hybrid Cloud
D. On-Premise


ANSWER : A



37820X Sample Question 7


For your customer, you have decided to configure an IP Office™ Server Edition.
Using Just the primary server, which types of internal collaboration are available for the
power users?

A. Audio collaboration plus point-to-point video calls and web collaboration that requiresweb collaboration licenses and video licenses
B. Audio collaboration plus point-to-point video calls and web collaboration that requiresweb collaboration licenses
C. Audio collaboration plus multipoint video calls and web collaboration that requires webcollaboration licenses
D. Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses and video licenses


ANSWER : B



37820X Sample Question 8


Refer to the Scenario: Bittersweet Coffee Company (BCC).


When responding to an RFP, it is common to propose an initial solution that meets only the
minimum requirements of the RFP, and later to propose additional or enhanced
products/services that you believe will best meet the customer's needs.
Assuming that you are providing the initial basic response to the BCC RFP, which product
might not be needed, but could be Included in a subsequent response to provide additional functionality?

A. Avaya Session Border Controller for Enterprise
B. 1600 series telephone sets
C. Avaya one-X® Mobile
D. Voicemail Pro


ANSWER : A



37820X Sample Question 9


Powered by Avaya R3.x supports several different Hypervisors.
Which two applications support the KVM Hypervisor? (Choose two.)

A. AWFOS
B. ASBCE
C. IP Office
D. ACCS


ANSWER : A,C



37820X Sample Question 10


Which statement is true about the various levels and the file sharing capabilities of Avaya
Spaces users?

A. Only Member level users and above can share files.
B. Only Owner/Admin level users can share files.
C. All levels of users can share files.
D. File sharing is not a capability within Avaya Spaces.


ANSWER : B



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